Citizens Advice Bureau
The Citizens Advice Bureaux offer free, confidential, impartial
and independent advice from over 3,500 locations. These include
high streets, community centres, doctors’ surgeries, courts and
prisons.
Their advice helps people resolve their problems with debt,
benefits, employment, housing, discrimination, and many more
issues. It is available to everyone.
Advice may be given face-to-face or by phone. Most bureaux can
arrange home visits and some also provide email advice. A growing
number are piloting the use of text, online chat and webcams.
Search for your
local bureau to see the full range of services it provides.