TEN Performance Model – 2007/08

Our TEN Performance Management system shows how we have performed against our targets, across the entire range of statutory Best Value indicators.  These are the indicators used by the Government to ensure that Councils are seeking to provide the best quality services, with continuous improvement.

Worcestershire County Council has been actively involved in the TEN Performance Manager Local Authority User Group.  At the TEN Annual User Group event held on the 8th September 2005 the new case study detailing our improvement journey was launched.  Click here  (214.27 KB) to read it.

You can view both Worcestershire’s results for 2007/08, and also our performance in previous years, where applicable.  This data can also be seen in our 2008 Annual Report  (6.47 MB)

Click here to access the model

If you have any queries or comments, please contact:

Wendy James (Improvement Manager) tel 01905 766680 e-mail WJames@worcestershire.gov.uk

Jim Price (Policy and Performance Officer) tel 01905 766108 e-mail JAPrice@worcestershire.gov.uk