Worcestershire County Council 2005 scorecard

What progress has Worcestershire County Council made in the last year?

It has a track record of significant improvement in priority areas, particularly children’s services and adults’ social care, where assessment ratings have again improved. Overall, 65 per cent of service performance indicators have improved since 2002/03. Whilst overall performance in environmental services has improved, it is mixed with recycling and condition of minor roads still being below average. There is a ‘value for money’ culture within the Council: the performance of services is generally good and delivered at comparably low cost. The Council is developing its approach to serving diverse communities and improvement is supported by clear strategic direction, partnership working and sound procurement practices in key services. The Council has robust plans for future improvement. It has a new Corporate Plan and is already delivering efficiency improvements from a long term, highways maintenance contract. A PFI for new schools in Bromsgrove is progressing well although progress on the Waste PFI is delayed. Overall, the Council is strengthening areas such as risk management and workforce development and is well placed to continue to deliver, and sustain, improvement.