The table below shows the number of compliments and complaints that we have received from our customers.
Year |
Compliments |
Complaints |
2004/05 |
43 |
14 |
2003/04 |
48 |
6 |
2002/03 |
54 |
14 |
It's nice to see that compliments are consistently higher than complaints but we are not complacent about that. We are improving our monitoring of compliments, complaints & suggestions to make sure we are even more effective in responding to what our customers are saying.
If you want to send us a compliment, make a complaint or a suggestion you can do so on-line by going to our Compliments, Complaints & Suggestions page.