Since 2002 we have voluntarily improved our key local performance indicators (targets we set ourselves for responding to requests from customers)
2002 |
Target |
. |
2007 |
| 95% | Immediate priority complaints (responded to within 2 hours) | 95% | |
| 85% | Two day priority complaints (responded to within two working days) | 95% | |
| 80% | Five day priority complaints (responded to within five working days) | Five day target deleted and merged with 2 day target | 95% |
BV217: Pollution control Improvements (Now removed from the list) but still a Rogers priority
100% of due inspections completed;
Local PI: To reduce the average risk rating score for processes subject to our enforcement by 5%:
Our 4 Part A2 processes = 07/08 Noise Issues with Baggeridge Brick in Hartlebury, potential exceedence
Part B processes = 07/08 results won’t be known til April but expect to reach target
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Click here to see how quickly we aim to deal with your enquiries
For more information contact:
Environmental Services,
Wychavon District Council, Civic Centre, Queen Elizabeth Drive, Pershore, Worcs. WR10 1PT
Telephone: 01386 565015 between 9am-5pm, Monday-Friday
Fax: 01386 561826
Email: environmental.health@wychavon.gov.uk