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Environmental Services

Wychavon District Council

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My Services

What you can expect from Environmental Services

How quickly will we respond to your enquiry?

  • We will reply to your letters within 7 working days, or tell you if it’s going to take longer.
  • If you email us we will respond to your email within 1 working day

How quickly will we respond to your complaint about our service?

  • We will acknowledge your complaint within 2 working days
  • We will give you a detailed response within 15 working days or tell you if we need longer

In addition we aim to:

  • respond to 95% of your requests for service relating to alarms, stray dogs, overflowing sewage, work-related deaths and infectious disease outbreaks within two hours of receipt
  • respond to 95% of all other requests for service in 2 working days of receipt
  • carry out 95% of visits relating to land drainage issues within 3 days of their target date
  • efficiently process all licence, permit and registration applications, within the time limits set by law.

Contact Details

Environmental Services
Wychavon District Council
Civic Centre, Pershore, Worcs. WR10 1PT

Telephone: 01386 565015 - between 9am-5pm, Monday-Friday
Fax: 01386 561826
Email: environmental.health@wychavon.gov.uk

Page Information:
Last modification: 16:10:28, 30th November, 2007 by ES Team
Review date: 20th February, 2009
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