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Job Opportunities

Listed below are all the current vacancies with Wychavon District Council. For information about the application process please see our online guides.

We offer a choice of options of how you can get hold of and submit an application form. You can opt to complete an online form, print the application form to handwrite and return by post or, if you prefer, we can send you an application pack through the post.

All our vacancies are updated on a weekly basis.

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Wychavon District Council

Helpdesk Support Analyst.  £18,907 - £20,736 37 hours per week Job ID: 4115484

We are looking for a motivated individual to join our small but busy team. Your role will be to provide first line support to the users of our various computer applications. You will need to have at least 1 year's experience of working in an IT support role, resolving simpler 'first line support calls and be able to demonstrate expertise in IT. Candidates must possess ONC qualification in IT (or equivalent) and have the ability to travel to locations throughout the district in response to occasional 'call outs'. Ideally, we are looking for the following range of skills and experience: - The ability to communicate well at all levels, verbally, in writing and using electronic systems. - The ability to quickly assimilate information from callers to the Help Desk, log calls on the Help Desk system and pass on to other members of the team, as required. - Experience of working in a team and on your own initiative. Overall a positive 'can do attitude and a willingness to learn are most important.

Enquires: Andy Taylor, IT Services Manager on 01386 565440 or email andy.taylor@wychavon.gov.uk. Forms: Contact our 24 hour answer phone service on 01386 565563, or email personnel@wychavon.gov.uk, quoting post number F511. Closing Date: 29/10/2008 Interview Date: W/C 10/11/2008

Job Description Person Specification Download PDF Application Apply Online

Customer Services Advisor, Droitwich Community Contact Centre.  £15,153 - £18,430 pro rata to hours worked (subject to job evaluation and pay award) 20 hours per week (10.30am to 2.30pm, 5 days a week) Job ID: HD612

Wychavon District Council & Worcestershire County Council are working in partnership to provide access to a wide range of local government services at the first point of contact at the Droitwich Community Contact Centre. Our multi-skilled Customer Service Advisors are essential to the delivery of the One Stop service. As well as working as part of a team to provide information and advice, the Customer Service Advisors carry out cashiering and clerical duties. We are looking for a self motivated person who is prepared to take a pro-active approach to problem solving and is capable of using their own initiative. Successful candidates will have: - good communication and interpersonal skills; - IT/keyboard skills; - cash handling experience; - excellent customer service skills, with previous experience in a busy customer services environment, dealing directly with members of the public. - the ability to provide a friendly, efficient service, at times under great pressure. The Droitwich Community Contact Centre is open from 9.00am to 5.00pm Monday to Friday and 9.00am - 12.30pm on Saturdays. You will be required to work one Saturday per month as part of your standard hours. The successful candidate will have to undergo a Police security check and be prepared on occasions to work at Pershore and Evesham Community Contact Centres.

Enquiries: David Hood on 01905 794272 or email david.hood@wychavon.gov.uk Forms: Personnel on 01386 565563 or email personnel@wychavon.gov.uk Closing Date: Thursday 16th October 2008 Interview Date: Thursday 30th October 2008

Job Description Person Specification Download PDF Application Apply Online

You may also like to view all vacancies from Worcestershire County Council.