Service Delivery Plans

Service delivery plans are a key management tool that help us set a clear direction for each service unit - so that managers and staff know what’s expected of them and Members know what the priorities for the year are.  They help us to:

• translate and pin down delivery of our priorities, promises and corporate strategies and cascade them down to individual staff through Personal Development Reviews
• set out key service improvements for the year ahead
• maintain focus on service delivery
• manage performance – through regularly monitoring progress and taking action to address poor performance
• make the key performance measures, risks, financial costs and potential savings of our services explicit.

All of our service delivery plans for 2008/09 are available to view by service unit:

• Community Services  (219.27 KB)
• Corporate Projects  (146.58 KB)
• Environmental Services  (214.67 KB)
• Legal & Support Services  (153.89 KB)
• Planning Services  (199.47 KB)
• Resources  (192.19 KB)
• Revenues, Housing & Democratic Services  (217.77 KB)
• Strategy & Communications  (212.47 KB)

For more information contact:

Alan Smith
Strategy & Communications
Telephone: 01386 565333
Email: alan.smith@wychavon.gov.uk