Not surprisingly, foul drains and sewers are "out of sight and out of mind" for most of the public, and then a blockage occurs, or worse….
We receive many calls from people who do not know what to do when they are affected by a blocked drain. The following information should act as a useful guide:
Responsibilities for removal of blockages or repairing defective pipes depend upon whether or not the sewer is classed as "PUBLIC" or "PRIVATE", but determination between the two is not always easy.
These have been adopted by the sewerage undertaker, currently Severn Trent Water Ltd in the Wychavon District.
Cleansing and maintenance of an adopted sewer is the responsibility of the sewerage undertaker. Please note that any enquiries regarding public sewers should be directed to Severn Trent Water Ltd on 0800 7834444
A private sewer is a sewer that has not been adopted by a sewerage undertaker.
The foul sewage pipe that exits your house is a drain. If this joins a drain from another property that is not within the same curtilage (the enclosed land around a house or other building), the pipe becomes a sewer from that point.
Blockages or repairs in private drains are the sole responsibility of the property owner.
Blockages or defects in private sewers are the joint responsibility of property owners served by that sewer, above where the problems occur, unless it clearly states otherwise in the property deeds.
Once a private drain or sewer has passed outside your boundary, it does not mean that you have no responsibility for it.
Tackle the problems before they occur…
In some cases, it is not easy to resolve problems associated with private drains or sewers. Our staff can help, with either the matter being dealt with using informal advice, guidance or information, or by formal enforcement action being taken if necessary.
Blockages of private drains and sewers may ultimately result in a risk to Public Health if left unattended. We can serve a Notice requesting that obstructions are cleared within 48 hours. Failure for this to happen will result in our engaging a contractor to do the work. The cost of this, plus administrative fees will then be re-charged to the person or persons responsible.
Damage to a private drain or sewer can also be remedied by service of a Notice. Non-compliance could result in prosecution and/or the works being carried out in default by us. The cost of the works plus fees will be charged to all parties responsible.
Please remember that problems associated with public sewers must be dealt with by the sewerage undertaker. The telephone number to contact is 0800 783 4444.
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Environmental Protection Section,
Environmental Services,
Wychavon District Council,
Civic Centre, Queen Elizabeth Drive,
Pershore, Worcs. WR10 1PT
Telephone: 01386 565015 - between 9am-5pm, Monday-Friday
Fax: 01386 561826
Email: environmental.health@wychavon.gov.uk