| Office | Enquiries | Payments | Total Transactions |
| Pershore | 34302 |
68214 |
102516 |
| Evesham | 61966 |
43634 |
105600 |
| Droitwich | 22961 |
30253 |
53214 |
| Total Face to Face | 119229 |
142101 |
261330 |
| Telephone | 105414 |
13831 |
119245 |
| On-Line | 4512 |
864 |
5376 |
| Overall Total | 348384 |
298897 |
647281 |