A star grading, between 1-5 stars, will be made following an unannounced visit by an authorised Loo of the Year Awards Inspector. Loos awarded a 3, 4 or 5 star grading receive an Award Grading Certificate. Each entry is fully assessed against the following judging criteria covering both male and female facilities, as well as any changing and accessible facilities provided:-
| Signage and communication | Directional signage (where applicable), external building signage (where applicable), internal customer communication signage |
| Decor and maintenance | State of repair - internal and external (if applicable) |
| Fixtures and fittings provision | Sanitary fittings, taps, locks, hooks etc |
| Cleanliness | Walls and ceilings, floor areas, fixtures and fittings - basins, bowls, seats, taps etc. |
| Hygiene equipment | Hand washing, hand drying, toilet tissue, sanitary product disposal |
| Air quality | Ventilation, drainage smells etc |
| Extras | Added value enhancement - vending, flowers etc. |
| Security | Lighting, entrances, external areas (if applicable) |
| Accessible faciities | Proper provision for both sexes or a unisex facility |
| Changing facilities | Proper provision for both sexes or a unixex facility |
| Overall management and customer care |
Client Services
Wychavon District Council
Telephone: 01386 565018 between 9am-5pm, Monday to Friday
Email client.services@wychavon.gov.uk